Contact Us
Got questions about Gordon Ramsay Cookware? We’re here to help. Whether you need help picking the right pan, have a question about an order, or want to file a warranty claim, our support team can sort it out.
Email us anytime at contact@gordon-cookware.com. Prefer to talk? Call 424-277-0399, Monday through Friday, 9 AM to 6 PM EST.
We respond to emails within one business day. For warranty questions, have your order number and proof of purchase ready - it speeds things up considerably.
Frequently Asked Questions
How do I contact Gordon Ramsay Cookware customer service?
Email contact@gordon-cookware.com anytime, or call 424-277-0399 Monday through Friday, 9 AM to 6 PM EST. We respond to emails within one business day.
How do I file a warranty claim?
Email contact@gordon-cookware.com with your order number and proof of purchase. The limited lifetime warranty covers manufacturing defects. Damage from commercial use, misuse, or modification is not covered.
What is the return policy?
Gordon Ramsay Cookware offers free returns. Contact our support team to start the process, and we'll provide a prepaid shipping label.
How long does shipping take?
Orders ship same day when placed before the daily cutoff. Delivery times vary by location, but most US orders arrive within 3–5 business days. Free delivery on all orders.
Can I change or cancel my order?
Contact us as soon as possible. If your order hasn't shipped yet, we can make changes or cancel it. Once shipped, you'll need to use the return process.